/* ==========================================================================
   Botón flotante de contacto: WhatsApp (escritorio) / WhatsApp o llamar (móvil)
   ========================================================================== */

.veris-fab {
    --fab-green: #25d366;
    --fab-green-dark: #1da851;
    position: fixed;
    right: max(20px, env(safe-area-inset-right));
    bottom: max(20px, env(safe-area-inset-bottom));
    z-index: 999;
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: 12px;
}

.veris-fab-btn {
    display: grid;
    place-items: center;
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: var(--fab-green);
    color: #fff;
    box-shadow: 0 2px 4px rgb(15 27 61 / 0.12), 0 12px 28px -8px rgb(15 27 61 / 0.35);
    text-decoration: none;
    transition: transform 200ms var(--veris-ease), background-color 200ms ease;
    -webkit-tap-highlight-color: transparent;
}
.veris-fab-btn:hover,
.veris-fab-btn:focus-visible { background: var(--fab-green-dark); color: #fff; }
.veris-fab-btn:active { transform: scale(0.95); }
.veris-fab-btn:focus-visible { outline: 3px solid var(--veris-ink); outline-offset: 3px; }
@media (hover: hover) {
    .veris-fab-btn:hover { transform: translateY(-2px); }
}

.veris-fab-icon-close { display: none; }
.veris-fab.is-open .veris-fab-icon-open { display: none; }
.veris-fab.is-open .veris-fab-icon-close { display: block; }
.veris-fab.is-open .veris-fab-btn { background: var(--veris-ink); }
.veris-fab-btn .veris-icon { display: block; }

/* Menú de opciones (solo se abre en móvil) */
.veris-fab-menu {
    display: flex;
    flex-direction: column;
    gap: 8px;
    min-width: 220px;
    padding: 8px;
    background: var(--veris-surface);
    border: 1px solid var(--veris-border);
    border-radius: var(--veris-radius);
    box-shadow: 0 2px 4px rgb(15 27 61 / 0.06), 0 22px 44px -18px rgb(15 27 61 / 0.35);
    transform-origin: bottom right;
    animation: veris-fab-in 180ms var(--veris-ease);
}
.veris-fab-menu[hidden] { display: none; }

.veris-fab-option {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 10px 12px;
    border-radius: var(--veris-radius-sm);
    color: var(--veris-text);
    text-decoration: none;
    -webkit-tap-highlight-color: transparent;
}
.veris-fab-option:hover,
.veris-fab-option:focus-visible { background: var(--veris-paper); color: var(--veris-text); }
.veris-fab-option strong { display: block; font-size: 16px; line-height: 1.2; }
.veris-fab-option small { display: block; font-size: 14px; color: var(--veris-text-muted); }
.veris-fab-option-icon {
    display: grid;
    place-items: center;
    flex-shrink: 0;
    width: 40px;
    height: 40px;
    border-radius: 50%;
    color: #fff;
}
.veris-fab-option.is-wa .veris-fab-option-icon { background: var(--fab-green); }
.veris-fab-option.is-tel .veris-fab-option-icon { background: var(--veris-accent); }

@keyframes veris-fab-in {
    from { opacity: 0; transform: translateY(6px) scale(0.97); }
    to   { opacity: 1; transform: none; }
}

@media (prefers-reduced-motion: reduce) {
    .veris-fab-btn,
    .veris-fab-menu { transition: none; animation: none; }
}

@media (max-width: 640px) {
    .veris-fab {
        right: max(16px, env(safe-area-inset-right));
        bottom: max(16px, env(safe-area-inset-bottom));
    }
    .veris-fab-btn { width: 56px; height: 56px; }
}

@media print {
    .veris-fab { display: none; }
}

/* ==========================================================================
   Asistente de WhatsApp (chat previo con consentimiento)
   ========================================================================== */

.veris-wabot {
    width: min(360px, calc(100vw - 32px));
    max-height: min(560px, calc(100vh - 120px));
    display: flex;
    flex-direction: column;
    background: var(--veris-surface);
    border: 1px solid var(--veris-border);
    border-radius: 16px;
    box-shadow: 0 2px 4px rgb(15 27 61 / 0.06), 0 24px 48px -16px rgb(15 27 61 / 0.4);
    overflow: hidden;
    transform-origin: bottom right;
    animation: veris-fab-in 180ms var(--veris-ease);
}
.veris-wabot[hidden] { display: none; }
.veris-fab.is-bot-open .veris-fab-icon-open { display: none; }
.veris-fab.is-bot-open .veris-fab-icon-close { display: block; }
.veris-fab.is-bot-open .veris-fab-btn { background: var(--veris-ink); }

.veris-wabot-head {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 12px 12px 12px 16px;
    background: #075e54;
    color: #fff;
}
.veris-wabot-avatar {
    display: grid;
    place-items: center;
    width: 38px;
    height: 38px;
    border-radius: 50%;
    background: var(--fab-green);
    flex-shrink: 0;
}
.veris-wabot-id { flex: 1; min-width: 0; }
.veris-wabot-id strong { display: block; font-size: 16px; line-height: 1.2; }
.veris-wabot-id small { display: block; font-size: 13px; opacity: 0.85; }
.veris-wabot-close {
    display: grid;
    place-items: center;
    width: 40px;
    height: 40px;
    padding: 0;
    border: 0;
    border-radius: 50%;
    background: transparent;
    color: #fff;
    cursor: pointer;
}
.veris-wabot-close:hover, .veris-wabot-close:focus-visible { background: rgb(255 255 255 / 0.15); }

.veris-wabot-body {
    flex: 1;
    overflow-y: auto;
    padding: 16px;
    display: flex;
    flex-direction: column;
    gap: 10px;
    background: #efeae2;
    overscroll-behavior: contain;
}
.veris-wabot-msg {
    max-width: 88%;
    padding: 9px 12px;
    border-radius: 12px;
    font-size: 15px;
    line-height: 1.45;
    color: #111b21;
    box-shadow: 0 1px 1px rgb(0 0 0 / 0.08);
    animation: veris-fab-in 160ms var(--veris-ease);
}
.veris-wabot-msg.is-bot { align-self: flex-start; background: #fff; border-top-left-radius: 4px; }
.veris-wabot-msg.is-me { align-self: flex-end; background: #d9fdd3; border-top-right-radius: 4px; }
.veris-wabot-call { display: inline-block; margin-top: 6px; font-weight: 700; color: #075e54; }

.veris-wabot-chips { display: flex; flex-wrap: wrap; gap: 8px; }
.veris-wabot-chip, .veris-wabot-restart {
    min-height: 40px;
    padding: 8px 14px;
    border: 1px solid #b7d9cf;
    border-radius: 999px;
    background: #fff;
    color: #075e54;
    font: inherit;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
}
.veris-wabot-chip:hover, .veris-wabot-chip:focus-visible,
.veris-wabot-restart:hover, .veris-wabot-restart:focus-visible { background: #e7f6f1; border-color: #075e54; }
.veris-wabot-restart { align-self: flex-start; }

.veris-wabot-consent {
    display: flex;
    flex-direction: column;
    gap: 10px;
    padding: 12px;
    border-radius: 12px;
    background: #fff;
}
.veris-wabot-check {
    display: grid;
    grid-template-columns: 22px 1fr;
    gap: 8px;
    align-items: start;
    font-size: 14px;
    line-height: 1.45;
    color: #111b21;
    cursor: pointer;
}
.veris-wabot-check input { width: 18px; height: 18px; margin: 2px 0 0; accent-color: #128c7e; }
.veris-wabot-check a { color: #075e54; text-decoration: underline; }
.veris-wabot-hint { margin: 0; font-size: 13px; color: #b42318; }
.veris-wabot-go {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    min-height: 44px;
    padding: 10px 16px;
    border: 0;
    border-radius: 999px;
    background: var(--fab-green);
    color: #fff;
    font: inherit;
    font-size: 15px;
    font-weight: 700;
    cursor: pointer;
}
.veris-wabot-go:hover, .veris-wabot-go:focus-visible { background: var(--fab-green-dark); }
.veris-wabot-go .veris-icon { width: 20px; height: 20px; }

@media (prefers-reduced-motion: reduce) {
    .veris-wabot, .veris-wabot-msg { animation: none; }
}

/* El tema base (Hello) pinta de rosa los botones con :hover/:focus; lo anulamos en el asistente */
.veris-wabot button:focus { outline: none; }
.veris-wabot button:focus-visible { outline: 2px solid #075e54; outline-offset: 2px; }
.veris-wabot .veris-wabot-chip:focus,
.veris-wabot .veris-wabot-restart:focus { background: #fff; color: #075e54; border-color: #b7d9cf; }
.veris-wabot .veris-wabot-chip:hover,
.veris-wabot .veris-wabot-chip:focus-visible,
.veris-wabot .veris-wabot-restart:hover,
.veris-wabot .veris-wabot-restart:focus-visible { background: #e7f6f1; color: #075e54; border-color: #075e54; }
.veris-wabot .veris-wabot-go:focus { background: var(--fab-green); color: #fff; }
.veris-wabot .veris-wabot-go:hover,
.veris-wabot .veris-wabot-go:focus-visible { background: var(--fab-green-dark); color: #fff; }
.veris-wabot .veris-wabot-close:focus { background: transparent; color: #fff; }
.veris-wabot .veris-wabot-close:hover,
.veris-wabot .veris-wabot-close:focus-visible { background: rgb(255 255 255 / 0.15); color: #fff; }

/* Asistente: preguntas de texto libre */
.veris-wabot-ask {
    display: flex;
    flex-direction: column;
    gap: 8px;
    padding: 10px;
    border-radius: 12px;
    background: #fff;
}
.veris-wabot .veris-wabot-input {
    width: 100%;
    min-height: 44px;
    padding: 10px 12px;
    border: 1px solid #c8d6d2;
    border-radius: 10px;
    background: #fff;
    color: #111b21;
    font: inherit;
    font-size: 16px; /* evita el zoom automático en iOS */
    line-height: 1.4;
    resize: vertical;
}
.veris-wabot .veris-wabot-input:focus { outline: 2px solid #128c7e; outline-offset: 1px; border-color: #128c7e; }
.veris-wabot .veris-wabot-next,
.veris-wabot .veris-wabot-next:focus {
    align-self: flex-end;
    min-height: 40px;
    padding: 8px 18px;
    border: 0;
    border-radius: 999px;
    background: #075e54;
    color: #fff;
    font: inherit;
    font-size: 14px;
    font-weight: 700;
    cursor: pointer;
}
.veris-wabot .veris-wabot-next:hover,
.veris-wabot .veris-wabot-next:focus-visible { background: #054c44; color: #fff; }
.veris-wabot-msg.is-me { white-space: pre-wrap; overflow-wrap: anywhere; }